Solar System Service & Troubleshooting
When Your Solar System Isn’t Working Right — We’re the Ones to Call
Solar should just work. But if your system is offline, underperforming, or throwing mysterious inverter errors — we’re here to help. At Menderix, we provide fast, honest troubleshooting and solar repair across Sacramento and the Greater Sacramento Area, no matter who installed your system.
If your Enphase Enlighten app shows “no production”, your Sol-Ark inverter won’t charge your batteries, or your Tesla Powerwall is stuck offline after a utility outage — we’ve seen it before, and we know how to fix it.
Common Solar Problems We Solve
Enphase Issues
- Microinverters not reporting
- “Power production stopped” alerts
- Envoy not connecting or showing offline
- Firmware update stuck or failed
- Circuit mismatch or relay open faults
Sol-Ark Troubles
- Faults/Errors
- Battery not detected / stays at 0%
- Inverter drops grid or goes into bypass
- AC-coupling issues with existing PV
- CT configuration or load offset errors
SolarEdge, Schneider & SMA
- Optimizers not detected
- Ground faults or isolation errors
- “Arc fault” shutdowns during peak heat
- Inverter overvoltage or grid disconnect
- Monitoring portal down or not syncing
Battery Storage Headaches
- Tesla Powerwall offline after blackout
- Enphase battery stuck idle, won’t charge/discharge
- Sol-Ark battery won’t sync with inverter
- State-of-charge not updating or locked at 100%
Legacy SolarCity & Older Systems
- System not monitored since merger with Tesla
- Solar production dropped after roof work
- Damaged conduit or roof penetrations causing shorts or leaks
Not Sure What the Problem Is?
Here’s what we often hear from homeowners:
- “My system used to save me money, now my bill looks the same.”
- “The solar app stopped updating months ago.”
- “PG&E says I’m exporting, but I don’t see credits.”
- “Something changed after a roof or electrical upgrade.”
These aren’t just minor annoyances — they could signal major energy loss, inverter failure, or even fire risk. We’ll find the root cause and walk you through the fix.
What You Get with Menderix Solar Troubleshooting
Full System Diagnostics
We inspect the entire system — panels, wiring, inverters, batteries, and your monitoring app — and explain what’s happening.
On-Site Repairs or Replacement
Where possible, we’ll repair on the spot. If parts are needed, we’ll quote you clearly — no upsells, no games.
Reconnection & Monitoring
We restore your app (Enphase, Sol-Ark, Tesla, SolarEdge) and set up real-time alerts so you know your system is working.
Reports for Real Estate / Escrow
Selling your home? We offer inspection reports and service letters to satisfy lenders, buyers, and escrow requirements.
Prevent Bigger Failures with Routine Maintenance
Even if your system isn’t failing, yearly checkups can catch:
- Loose connections from roof shifts or weather
- Inverter firmware out of date
- Battery capacity loss or imbalance
- Bird nests or physical damage to panels
We offer affordable maintenance plans and optional performance monitoring, so you never wonder if your system is working as it should.
Serving Homeowners Across Greater Sacramento
We service solar systems in:
Sacramento, Elk Grove, Roseville, Folsom, Lincoln, Rocklin, Rancho Cordova, Davis, Citrus Heights, West Sacramento and surrounding areas.
Let’s Fix Your Solar
We’re local, licensed, and experienced with all major brands. Whether your system was installed 2 years or 20 years ago — if it’s not working, we’ll make it right.
Call us or fill out the form — and get clear, fast help from your local solar experts.
Menderix Inc — Solar Service Done Honestly. Powered Locally.
