FAQ

FAQ
FAQ

Frequently asked Questions

How do I schedule a service or installation?

Scheduling is easy! Just contact us via phone, email, or through our website. We’ll discuss your needs, provide an estimate, and arrange a convenient time for our team to visit your property.


What services does your company offer?

We provide professional solar panel installation, battery storage solutions, and electrical services.


Do you have all the necessary licenses and liability insurance?

Yes, Menderix Inc holds all required licenses to perform electrical and solar work, including General B and C-10 contractor licenses. We also maintain full liability insurance to ensure your project is protected and compliant with California regulations.


What are your service areas?

We currently serve the Sacramento area and nearby communities. For more details, see the Service Areas section under the Company page. Feel free to contact us to confirm coverage in your area.


What warranties and guarantees come with your services?

We honor manufacturer warranties on all equipment, including solar panels and microinverters, which typically last up to 25 years, and battery systems, usually covered for 10–15 years. Additionally, we provide a standard 1-year workmanship warranty on all our services, ensuring quality and peace of mind.


What should I do if I have an emergency?

If you experience an electrical hazard or a critical issue with your solar or battery system, contact us right away. We prioritize your safety and will respond as quickly as possible to resolve the problem.


Do you install battery backup systems like Tesla Powerwall?

Yes! Menderix installs Powerwall, Enphase, and Sol-Ark battery storage systems to provide energy backup, load shifting, and greater grid independence for your home or business.


Do you handle electrical panel upgrades or rewiring?

Yes — our licensed electricians provide main panel upgrades (MPUs), subpanel installations, rewiring, and EV charger setup to support solar and battery systems.


Can I install solar without batteries?

Yes, you can. Grid-tied solar systems don’t require batteries, but adding storage lets you keep the lights on during outages and shift usage under Time-of-Use (TOU) plans.


How do I know if my home is a good fit for solar?

We offer free consultations with a custom energy assessment. We evaluate your roof condition, shading, utility rate plan, and energy use to design the right solution.


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